M life Rewards (hereinafter referred to as “The program”, “The loyalty program” or “M life”), is a loyalty program maintained by Diaoyutai MGM Hospitality, Ltd. (hereinafter referred to as “DMH Group”, “DMH” or “the Group”) to confer more benefits to loyal guests and patrons of our brand portfolios, feature a wide variety of exclusive privileges and member events.
The hotels currently participating in the program include:
· Bellagio by MGM Shanghai
· MGM Shanghai West Bund
· Diaoyutai Hotel Qingdao
· MGM Qingdao
· Diaoyutai Boutique Hotel Chengdu
· Mhub by MGM Nanjing Jiangning
The Group will regularly update the list of participating hotels.
M life Rewards was piloted in August 2020 and officially launched on June 21st 2022. Members joined before or after the official launch are treated as full members equally.
Natural persons who have reached their majority according the law of his/her country of origin (which is 18 in China) are eligible to apply for membership and open accounts in their own names. The account details will contain personal information such as name, date of birth, etc.)
M life Rewards program is open to all guests. Guests can easily register online through our website or Wechat Mini Program, or get the help by calling our M life Rewards Service and Reservation Centre or asking at the front desk of participating hotels.
No registration fee will be charged.
One member only keeps and uses one M life Rewards account with an account number and membership number.
Registration is limited to a natural person, not a company or other organization.
No transfer, merge or sharing of membership.
Required. Set the password length to at least 8 characters and no more than 16 characters; 2. Must contain numbers and letters; 3. May contain special symbols.
You can reset password by logging in the member account and click "Change password" on the “My Profile” page.
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Earn points, exclusive member rates (see 25 of this FAQ), One-off Complimentary Soft Drink For The Minibar In Stay, free internet and local calls.
Different F&B discount rates are offered based on membership levels (see section 23 of this FAQ), and other exclusive member services.
See also the "M life Terms and Conditions" published on DMH official website, especially Sections 6 and 7.
The program includes four membership levels, namely:
Silver、Gold、Platinum、Black。
M life Silver Card members shall keep 0-9 valid room nights in each calendar year;
M life Gold Card members shall keep 10-29 valid room nights in each calendar year;
M life Platinum Card members shall keep 30 or more valid room nights in each calendar year;
M life Black Card members are guests exclusively invited by DMH.
One calendar year: January 1st to December 31st.
A member can retain the membership level until the Dec. 31 of the next calendar year after upgrading. If a member fails to meet the criteria for the current level in a calendar year, the membership will automatically downgrade to the next lower level (except Silver members and Black members).
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Yes, M life members can present an electronic membership card when making payment. You can log in your member account and get your digital member card by following our Wechat account(钓鱼台美高梅美狮荟Mlife)or our Mini –Program.
For direct bookings through the Group's official website (including mobile terminals), reservation centers or participating hotels, most of their rates are eligible to accumulate valid room nights, including: standard room rate, member rate, company negotiated rate, government rate.
Ineligible room rates refer to: group or conference room rates (whether through master bill settlement or individual direct settlement), airline crew rates, rates on third-party booking channels (including but not limited to Booking.com, Expedia, etc.) , preferential prices, package discounts or wholesale prices provided by other travel agencies, complimentary room, free night awards.
· Logging into the member account on the Group's official website www.dytmgm.com
· Following the DMH WeChat account “DiaoyutaiMGM” or add mini-Program “钓鱼台美高梅美狮荟M life”.
· Sending email to mlife@dytmgm.com
· Calling DMH M life Service and Reservation Center at 4009030228 or by following the DMH WeChat account “DiaoyutaiMGM”.
Members may enjoy preferential price of different levels for their food and beverage consumptions as follows:
Silver: 5% off
Gold: 10% off
Platinum: 15% off
Black: 20% off
For specific applicable scenarios, please refer to “Terms & Conditions” of DMH M life Rewards or call the restaurant of the participating hotel you want to book for inquiries.
F&B discounts are limited to a meal with less than 8 people. For details, please refer to the "Terms & Conditions" of DMH M life Rewards published on the official website of the Group.
M life members are entitled exclusive preferential rates (i.e. "Member Rates"). Member rates are applicable to all participating hotels under the Diaoyutai MGM Hospitality, and subject to variation from time to time (based on the lowest published rate of similar room types in hotels); Members can Members can book up to 3 rooms at a time in the same hotel at the member rate. For details, please refer to the "Terms & Conditions" of DMH M life Rewards published on the official website of the Group.
There is no discount for car booking, which are contingent upon the pubic price provided by the participating hotels.
Coming soon. DMH M life program is actively evaluating potential birthday perks, and members will be notified by email or SMS upon further confirmation.
No. DMH M life program is actively evaluating potential shopping perks, and members will be notified by email or SMS upon further confirmation.
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